The Wood Dale Police Department Communications Unit serves the City of Wood Dale, as the Vital Link to Emergency Services. The Communications Center is responsible for both Police and Fire Department Communications. The center is staffed 24 hours a day. The Wood Dale Police Department Communications Unit employs one Supervisor and eight Telecommunicators.

The Communications Unit is recognized as an Nationally Accredited Communications Center. Only a small percentage of Law Enforcement Communication Centers in the nation are ever presented with this award.

The Wood Dale Police Department is committed to Public Education. Speakers are available for your club or group. Tours of the Police Department are also available.

Please remember that 9-1-1 is for EMERGENCIES ONLY. An emergency is an incident that requires the IMMEDIATE response by Police and/or Fire Department personnel.

When calling 9-1-1 remember to remain calm, speak clearly and answer all questions. We need your help to find out what is happening!!! Your safety as well as the safety of emergency responders is our priority. If you're reporting a fire, retreat to a safe location after hanging up. If possible, call 9-1-1 from a safe location.

If you think you called 9-1-1 in error. STAY ON THE LINE. The Wood Dale Police Department sends an officer to investigate ALL 9-1-1 Hang-Up Calls. So, please stay on the line to let us know you called 9-1-1 in error.

Parents, teach your children about 9-1-1!  Make sure they know their address and phone number. Remember, a real telephone should never be used to practice calling 9-1-1.